About Us | Reflow Supply Chain Solutions LLC

Reflow Supply Chain Solutions warehouse and distribution facility

Who We Are

Reflow Supply Chain Solutions LLC is a full-service logistics and supply chain consulting firm headquartered in Lakeway, Texas. Founded with a clear mission — to simplify the complex world of freight and distribution — we have grown into a trusted partner for manufacturers, retailers, distributors, and e-commerce businesses across the United States.

Our team brings together professionals from trucking, warehousing, customs brokerage, and enterprise supply chain consulting. This depth of expertise allows us to offer clients a single point of accountability across every link in their supply chain, from origin to final delivery.

We believe that great logistics is not just about moving goods — it is about building the systems, relationships, and visibility that allow businesses to grow confidently. That belief is baked into every service we provide.

Our Services

Our Mission & History

Over a decade of building logistics solutions that put our clients first.

Reflow Supply Chain Solutions was established in 2013 by a group of logistics industry veterans who saw an unmet need: businesses needed a partner that could think strategically about their supply chains, not just execute transactions. Too many freight brokers and 3PLs were focused solely on moving loads, while the underlying inefficiencies — in routing, carrier selection, inventory positioning, and vendor management — went unaddressed.

We set out to change that. Starting with a small team and a handful of Texas-based clients, we developed a methodology that combines operational execution with consulting-level strategic thinking. We analyze where goods originate, where they need to go, and how to get them there with the least friction, cost, and risk.

By 2017, we had expanded our carrier network to cover all 48 contiguous states. By 2020, we were managing full supply chain programs for national brands in manufacturing, healthcare products, consumer goods, and industrial equipment. Today, Reflow serves over 350 clients and handles thousands of shipments per month, maintaining a 99.2% on-time delivery rate that reflects our obsession with reliability.

Our headquarters in Lakeway, Texas places us at the heart of one of the nation's fastest-growing logistics corridors — the I-35 trade route — giving us strategic proximity to major distribution hubs in Dallas, San Antonio, Houston, and Austin.

Our Core Values

The principles that guide every decision we make, every shipment we move, and every relationship we build.

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Reliability

Our clients depend on us. We treat every commitment — from a delivery window to a consulting recommendation — as a promise we intend to keep.

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Transparency

Real-time visibility, honest communication, and clear reporting. No surprises, no hidden fees — just straightforward partnership.

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Partnership

We act as an extension of your team. Your supply chain goals become our goals, and we measure our success by your outcomes.

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Innovation

We continuously invest in technology, process improvement, and talent to keep our clients ahead in an evolving logistics landscape.

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Integrity

Ethical conduct in every interaction — with clients, carriers, and our team. We do what is right, even when it is difficult.

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Sustainability

We actively seek routing efficiencies and carrier partners that minimize environmental impact and support responsible logistics practices.

Leadership Team

Experienced professionals dedicated to delivering supply chain excellence.

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David Harlan

Chief Executive Officer

20+ years in freight brokerage and 3PL operations. Former VP of Logistics at a Fortune 500 distribution company. David founded Reflow with a vision for supply chain consulting that delivers measurable ROI.

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Maria Castellano

Chief Operations Officer

Specializes in warehouse network design and carrier procurement strategy. Maria oversees daily operations and maintains Reflow's carrier compliance program across all service regions.

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James Tran

VP, Supply Chain Consulting

Certified Supply Chain Professional (CSCP) with a background in lean manufacturing and demand planning. James leads our consulting practice and client advisory engagements.

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Sandra Okafor

Director of Client Success

Sandra and her team of dedicated account managers ensure every Reflow client receives proactive communication, accurate reporting, and responsive support at every stage of their logistics program.

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Robert Kelley

Fleet & Safety Director

15 years of fleet management, DOT compliance, and driver safety program development. Robert maintains our industry-leading safety record and oversees all vehicle maintenance protocols.

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Priya Mehta

Director of Technology

Leads Reflow's digital transformation initiatives including our shipment visibility platform, carrier integration APIs, and supply chain analytics dashboard development.

About Reflow Supply Chain